Refund policy

At Runway Rumors, customer satisfaction is our top priority. Please carefully read our return and refund policy before making any purchases.

No Returns, No Refunds

Due to the exclusive nature of our products, we do not accept returns or offer refunds. All sales are final. We encourage you to review your order carefully before making a purchase.

Exchanges

We understand that finding the perfect fit can be challenging. If you need to exchange an item for a different size, please contact our customer service team within 7 days of receiving your order. Exchanges are subject to stock availability.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of delivery. Provide detailed photos of the defect or damage, and we will assess the situation. If approved, we will replace the item or issue store credit.

Contact Us

If you have any questions or concerns regarding our policy, please reach out to our customer service team at [your contact email]. We are here to assist you and ensure your shopping experience with Runway Rumors is enjoyable.

Thank you for understanding and supporting our policy.